Bobbi Brown Counter Lead
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Bobbi Brown Counter Lead at Sephora White City, London – 26 hours. Drive sales and brand excellence in luxury cosmetics retail.
Role & Responsibilities
- Drive sales turnover and market share whilst maintaining brand image and consumer focus
- Achieve daily and weekly sales targets and maximize performance using commercial reports
- Deliver exceptional service and retail standards to build consumer loyalty and drive repeat business
- Manage counter operations including stock replenishment, deliveries, and inventory administration within company timeframes
- Maintain retail standards and visual merchandising displays to brand guidelines
- Lead local marketing and events initiatives aligned to retailer activity
- Leverage social media and digital tools to enhance brand visibility and protect brand image
- Recruit and retain consumers through relationship-building and personalized experiences
- Ensure compliance with company security policies, health and safety procedures, and audit standards
- Manage refunds and complaints professionally in line with company guidelines
- Monitor competitor activities and identify missed commercial opportunities
- Develop and maintain deep product knowledge to deliver industry-leading consumer experiences
Qualifications
- Experience in fast-paced retail and consumer-facing environments
- Commercial understanding and industry awareness
- Effective communication, organization, and prioritization skills
- Ability to drive self-development and continuous improvement
Skills
Experience
Demonstrated experience in a fast-paced retail and consumer-facing environment, with proven ability to drive sales and manage retail operations.
Workplace
This position is based in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bobbi Brown, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Lead», «Retail Lead», «Sales Lead», «Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.