- Employment
- Full-time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- 9, 2026
About Balmain
Balmain, a distinguished brand within the Swatch Group, the world's leading watchmaking conglomerate, is renowned for its predominantly feminine collections that draw inspiration from a myriad of universes. Situated in Saint-Imier, Balmain's creations are a sophisticated fusion of tradition and contemporary aesthetics, each timepiece narrating its own unique story, such as the iconic arabesque motif inspired by the opulent embroideries adorning haute couture gowns.
Balmain seeks a Senior Sales Associate for its Bicester Village team to deliver personalised luxury service, build client relationships and support sales, merchandising and stock operations. The role is permanent and full-time, and requires at least five years’ similar experience within a luxury house, an existing client book and fluency in English.
Role & Responsibilities
- Welcome clients and provide first-class, personalised service throughout their visit.
- Act as a Brand Ambassador by building client loyalty and confidence and maximising profitable sales.
- Support the Sales Team to ensure smooth, successful client transactions.
- Assist on and off the sales floor.
- Contribute to visual merchandising guidelines and back-of-house duties, including shipping and inventory control.
- Collect clients’ CRM details to nurture relationships, build a client book and ensure personalised follow-up.
- Develop product knowledge by staying current with fashion trends, participating in in-store training and keeping informed about all product lines.
- Support stock control and management.
Qualifications
- At least 5 years’ experience in a similar role within a strong luxury house.
- Familiarity with luxury brand service standards.
- An existing client book of potential high-value clients.
- Regular attendance and punctuality.
- Ability to interact professionally with management and colleagues.
- Excellent verbal and written communication skills.
- Strong organisational, multitasking and prioritisation abilities.
- Fluency in English is mandatory; a second language is a plus.
Skills
Experience
At least 5 years in a similar role within a strong luxury house.
Workplace
This position is based in Bicester, England, UK, within easy reach of Oxford.
Culture
Balmain, as part of the Swatch Group, fosters a culture of innovation and excellence, where tradition meets contemporary design. The workplace encourages creativity, collaboration, and a passion for luxury craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balmain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Advisor», «Senior Retail Associate», «Senior Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.