Balenciaga Assistant Store Manager
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- 7, 2026
About Balenciaga
Founded by Cristóbal Balenciaga in 1917 and part of Kering, Balenciaga is one of fashion’s most influential houses, renowned for architectural cut, uncompromising craft, and a continual redefinition of modern luxury. As an employer, the House offers a demanding yet inspiring environment where heritage ateliers, bold creative vision, and global business expertise meet. Teams across design, product development, merchandising, retail, client engagement, communications, and corporate functions are encouraged to combine precision with experimentation, agility with excellence. Balenciaga seeks individuals who are culturally aware, rigorous, collaborative, and ready to contribute to a maison that shapes the conversation of contemporary fashion while respecting the discipline of couture.
The Assistant Store Manager leads the store and sales team, drives business performance and client loyalty, develops talent, and ensures compliant and effective store operations. The role supports the Store Manager across sales, visual merchandising, inventory, and Retail Excellence.
Role & Responsibilities
- Lead the store and sales team to meet and exceed sales and KPI targets in compliance with processes and guidelines.
- Promote brand engagement with clients to achieve assigned quantitative and qualitative goals and realise the store’s full potential.
- Represent the Store Manager and carry out tasks assigned by HQ/HO and the Store Manager.
- Develop and maintain strong business relationships with relevant internal and external stakeholders to maximise business opportunities and operational efficiency.
- Support the Store Manager in overseeing floor coverage, sales, visual merchandising, displays, client service and store operations.
- Support the Store Manager in achieving quantitative and qualitative targets.
- Create and maintain a positive working environment consistent with Balenciaga behaviours.
- Identify, attract, recruit, develop and retain talent.
- Support the Store Manager in building a motivated, competent team with up-to-date knowledge of the fashion and luxury industries.
- Act as a Balenciaga Ambassador and sustain and promote the brand’s culture internally and externally.
- Ensure the Balenciaga Signature and client experience are delivered consistently over time.
- Develop a clienteling mindset and build client loyalty and retention, from beginners to VICs.
- Build a network of people influential in local and international luxury business to promote client loyalty, particularly among VICs and VVICs.
- Ensure processes comply with legal, safety, security, internal, sustainability and HR requirements.
- Ensure Retail Excellence guidelines are implemented in the store.
- Support the Store Manager in managing inventory activities and warehouse stock.
- Challenge and improve existing processes to support growth and ensure efficiency and effectiveness.
Qualifications
- Sustained, proven experience in a managerial position.
- Significant sales experience in luxury retail.
- Proven experience successfully managing a team.
- High sensitivity to client experience and loyalty.
- Exceptional client service and interpersonal skills.
- Precise, innovative, organised, adaptable and dynamic.
- Highly available and responsive, with natural curiosity.
- Product and fashion sensitivity.
Skills
Experience
Sustained proven managerial experience, significant luxury retail sales experience, and proven experience successfully managing a team.
Workplace
This position is based in London, England, UK.
Benefits
Professional development opportunities within Balenciaga or the Kering group, with support to reach full potential in a stimulating and fulfilling workplace.
Culture
Balenciaga fosters a bold, forward-thinking workplace where creativity, experimentation, and cultural awareness drive the evolution of contemporary luxury. As an employer, the House encourages collaboration across disciplines, empowering teams to challenge convention while upholding exceptional standards of craftsmanship, precision, and brand integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Balenciaga, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.