- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Aesop
Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.
Aesop is seeking a Retail Consultant in London to welcome customers, understand their needs and guide them towards relevant products while delivering an exceptional, inclusive experience. This is a permanent, part-time, on-site role working 32 hours per week, with flexible availability required.
Role & Responsibilities
- Welcome customers into the store, engage with them, listen to their needs and guide them towards relevant products.
- Use thoughtful interactions to deepen customers’ experience of Aesop products.
- Demonstrate products that address customer needs and deliver an exceptional, inclusive customer experience.
- Contribute to the store’s commercial success.
Qualifications
- Experience in a customer service role or environment.
- Effective selling skills and the ability to drive commercial outcomes.
- A record of successfully participating in and contributing to a team.
- Ability to use empathy to manage interpersonal relationships and contribute to a positive, inclusive experience for all.
- An open mindset and deep curiosity, with the ability to understand others, listen without judgement and act on diverse perspectives.
- Strong communication and problem-solving skills.
- Working knowledge of skincare and the skincare industry is advantageous.
- Knowledge of hair care, body care, fragrance and home categories is advantageous.
- Flexible availability.
Skills
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Up to 50% product discount; cycle-to-work scheme; in-house product and core skills training; commission opportunity based on store performance; development options, including complimentary access to LinkedIn Learning; access to employee assistance programmes; professional development, career growth and employee wellbeing initiatives; opportunities to connect with the local community through the Aesop Foundation, volunteering and matched giving programmes.
Culture
In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aesop, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Advisor», «Client Advisor», «Sales Consultant», «Beauty Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.