- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Aesop
Aesop makes skin, hair and body care, fragrances and scents for the home. It began in a Melbourne hair salon in 1987 and joined L’Oréal in 2023.
Aesop seeks a Retail Consultant to welcome customers, guide them to relevant products and create an exceptional, inclusive experience that supports commercial success. This is a permanent, part-time position of 32 hours per week, based on-site in Edinburgh, with flexible availability required.
Role & Responsibilities
- Welcome customers into Aesop spaces and engage, listen to and guide them towards relevant products.
- Use intentional interactions to deepen customers’ experience of Aesop products.
- Demonstrate products that address customer needs and deliver an exceptional, inclusive customer experience that contributes to commercial success.
Qualifications
- Experience operating in a customer service role or environment.
- Effective selling skills and the ability to drive commercial outcomes.
- A history of successfully participating in and contributing to a team.
- Ability to use empathy to manage interpersonal relationships and contribute to a positive, inclusive experience for all.
- An open mindset and deep curiosity, with the ability to understand others, listen without judgement and act on diverse perspectives.
- Strong communication and problem-solving skills.
- Working knowledge of skin care and the skin care industry is advantageous.
- Knowledge of hair care, body care, fragrance and home categories is advantageous.
- Flexible availability.
Skills
Workplace
The successful candidate will be located in Edinburgh, Scotland, UK.
Explore jobs in Scotland or in the UK.
Benefits
Up to 50% product discount; cycle-to-work scheme; in-house product and core-skills training; commission opportunity based on store performance; development options, including complimentary access to LinkedIn Learning; employee assistance programmes; professional development and career growth; employee wellbeing initiatives; opportunities to connect with the local community through the Aesop Foundation, volunteering and matched giving programmes.
Culture
In an Aesop store, consultants demonstrate products and help visitors choose a routine. The architecture varies by location, down to the materials used around the demonstration basin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aesop, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Consultant», «Customer Experience Consultant», «Beauty Consultant», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.