- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 11, 2026
About Acqua Di Parma
Founded in Parma in 1916, Acqua di Parma embodies refined Italian elegance, artisanal excellence, and a timeless approach to fragrance and lifestyle. As an employer, the Maison offers an environment where heritage and innovation meet, inviting talents to contribute to a world of exceptional perfumery, luxury hospitality, retail, marketing, and craftsmanship. Part of the LVMH family, Acqua di Parma combines the intimacy of a historic Italian house with the opportunities of a global luxury group. Its culture values authenticity, savoir-faire, service excellence, and a shared passion for creating luminous experiences that celebrate the Italian art of living.
The Luxury Brand Ambassador represents Acqua di Parma at HBeauty in Edinburgh, delivering personalised luxury service, promoting products and achieving sales targets. The permanent, part-time role is 22.5 hours across three days and involves working across stores, developing client relationships, managing merchandise and stock, and completing operational and administrative tasks.
Role & Responsibilities
- Proactively sell Acqua di Parma products and provide customers with luxury-standard service.
- Know and achieve or exceed sales targets set by the line manager.
- Proactively cross-sell across product categories to increase average transaction value (ATV) and units per transaction (UPT).
- Maintain knowledge of all Acqua di Parma products; recommend personalised products and confidently and appropriately address objections.
- Demonstrate products to clients and confidently explain their benefits.
- Initiate contact with customers and welcome them at the counter and by stopping passing traffic.
- Identify, understand and reformulate client needs.
- Develop personal relationships with clients and build loyalty.
- Educate clients about Acqua di Parma products and the brand.
- Participate in merchandise management and ensure alignment with corporate guidelines.
- Monitor stock levels, report issues to the Counter Manager and ensure sufficient stock.
- Complete assigned operational and administrative tasks.
- Represent Acqua di Parma as a brand ambassador at all times.
- Follow company procedures and policies outlined in the employee handbook.
- Build relationships with store management and follow store policies and procedures.
- Carry out additional duties as directed by the management team.
Qualifications
- Tenacious, with a willingness to go the extra mile to ensure customers receive the very best luxury service.
- Agile and flexible, able to work across all stores.
- Driven and results-oriented, with an interest in growing the business through events and counter activity.
- Self-confident and able to approach and engage customers with ease.
- Strong selling and communication skills, including the ability to pursue additional sales and identify items suited to customer needs.
- Immaculately groomed and presented, embodying the elegance associated with Acqua di Parma.
Skills
Workplace
The successful candidate will be located in Edinburgh, Scotland, UK.
Explore jobs in Scotland or in the UK.
Culture
Acqua di Parma fosters a refined, collaborative workplace shaped by Italian craftsmanship, timeless elegance, and a deep respect for artisanal quality. As an employer, it offers an environment where creativity, attention to detail, and exceptional client experience are valued, encouraging teams to preserve the Maison’s heritage while contributing to its international growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.